Privacy statement

The administration and maintenance of the website is with: SPC Hallensis bv. below we go further with the name Hotel Hallensis.

Our company address is: Poststraat 3A 1500 Halle

Our VAT number is: BE 0871 798 782

Hotel Hallensis respects the privacy of the visitors of the website. We will make sure that the information you provide to us is treated confidentially.

If you visit your our website…

You can visit our website without providing us with any personal information. However, there are situations where we may ask for your information, for example, to correspond with you or to process your booking. If desired, we can inform you about our latest and most attractive offers through our email service.

How do we use your personal information?

We will always inform you about the purposes for which we need your personal data and how we use this information. Hotel Hallensis will under no circumstances make this data available to third parties without your explicit consent, except in the following cases:

To third parties involved in your stay, such as our hotel;

If Hotel Hallensis is legally required to do so;

If it is necessary to protect the rights of the user of Hotel Hallensis services or the rights of Hotel Hallensis itself.

How does Hotel Hallensis handle the data from my stay?

When you book a stay through our site, this information is used solely to process your reservation as efficiently as possible and to understand any additional preferences you may have. This data helps us better tailor the site and our offerings to your needs.

How does Hotel Hallensis ensure safety and quality?

We protect the quality and integrity of your personal information through appropriate technical and organizational measures. This includes promptly addressing any requests for corrections to inaccuracies in your personal data.

We collect and record your information to provide you with optimal service and to process your booking as effectively as possible. If desired, we can inform you about our latest and most attractive offers via our email service. We handle your data with the utmost care and do not share it with third parties. The information you provide when booking a stay or subscribing to our newsletter is securely stored in our database. If you wish to unsubscribe from our email service, you can easily do so from within the newsletter.

How does Hotel Hallensis use social media?

We use social media to promote, enhance, and facilitate our hotel.

How does Hotel Hallensis use reviews?

After your stay at our hotel, you will receive an invitation to write a review. If you do not want your name to be displayed, you can indicate this so that your review will be published anonymously. By submitting a review, you agree that it may be shown on relevant accommodation information websites, our mobile apps, our social media accounts, and on partner websites. This allows other travelers to access information about the quality and services of the accommodation where you stayed. More information can be found in our Terms and Conditions.

Exercising rights (Practice of law?)

If you wish to exercise any of the rights listed above, you can contact us via email at info@hotelhallensis.be. Hotel Hallensis will respond to your request within 4 weeks unless we notify you within that time frame that we need more time.

If your personal data is processed based on your consent, you have the right to withdraw your consent. Any withdrawal of consent does not affect prior processing based on that consent.

Liability

Despite the care and attention given to manage this website, it is possible that the site may contain incorrect information. Hotel Hallensis cannot be held liable for technical or editorial errors on this website, nor for any consequential damage resulting from the use or temporary unavailability of this website or links to third-party websites.

Complaints

If you have a complaint about the use of your personal data, we refer you to the complaint procedure with the Data Protection Authority. This agency is responsible for handling your complaint.

Questions?

If you have any questions, please email us at: info@hotelhallensis.be